Contact details
In plain words, this can include your name, phone number, email address, and the address or general location of the affected property.
Website information
Nationwide
Privacy Policy
In plain words, learn how information connected with requests in the United States may be collected, used, and shared.
- Restoration phone support around the clock
- Residential and commercial loss response
- Measured extraction, cleanup, and drying
- One restoration team from assessment to dry standard
Your information
What information may be collected
Before we get to work, this website may receive information you provide during a call or through future contact features, along with basic technical information sent by your browser.
Service details
To straighten this out, this can include the water source, affected rooms, safety concerns, requested service, and preferred contact timing.
Technical information
In plain words, our website systems and technology vendors may record browser type, device information, IP address, referring page, and pages visited.
Call information
Before we get to work, calls may be monitored or recorded when permitted by law for quality, scheduling, training, and dispute-resolution purposes.
How information is used
Using information to respond to your request
Respond to requests
Before we get to work, we may use information to understand your request, contact you, prepare for the property, and schedule service.
Coordinate our work
Relevant request details may be shared with our hands-on restoration team members, authorized subcontractors, and technology vendors when needed to provide service.
Operate the website
Once we are on the job site, technical information may be used for security, troubleshooting, performance measurement, and improving the customer experience.
Legal and safety needs
Once we are on the job site, information may be retained or disclosed when reasonably necessary to protect users, prevent misuse, or comply with applicable law.
Your choices
Questions, corrections, and contact preferences
To straighten this out, you may ask about information you provided, request a correction, or ask not to receive additional marketing contacts. Once we are on the job site, some information may still be retained for security, legal, or recordkeeping purposes.
Use the contact page or configured phone line for privacy questions and requests.
Areas we serve
Water-damage help across the United States
Before we get to work, identify your state to reach restoration assessment, extraction, cleanup, and drying service in your area.
View the area on Google Maps